In this article you will find:
- A definition of “Digital Marketing Support”
- Common types of support
- Ways that GET Digital Support can help your business
Definition
Digital Marketing Support is the act of providing help and guidance to business owners, entrepreneurs, and marketers who use digital tools to promote their business online.
The fact is, that more and more businesses are expanding their online presence and with that, the need for support is extremely common. Why? Because sometimes you get stuck, or lost and don’t know where to to turn or who to ask when it comes to answering those burning questions that we all have at some point.
At GET Digital Support we like to say that we help by supporting Growth strategies with free resources and agency services, offering skills improvement training and Education, and providing consultation support, and free guides to assist in your digital Transformation.
Common Types of Digital Marketing Support
We have made it our mission to support small and medium sized businesses to be digital marketing all-stars. That means covering a wide range of support topics and tools. That said, here are some of the most common types of support that we offer:
- Troubleshooting Problems – Typically, digital marketing support starts with immediate pain points. There is probably something that you are trying to do that is not working the way it’s supposed to. Unfortunately, not all of the digital tools you use will have access to a support team. Companies like Meta (aka Facebook) and Google are notorious for poor or non existing support. When things go wrong, they often leave you turning to other sources for assistance.
- How to use specific tools – Sometimes when exploring tools like Facebook or Instagram Shop, Google Ads, Analytics, or any number of tools, you just need a guide to show you the platform and how to use it.
- Education – This is obviously a very important part of digital marketing support, the fact is that there is so much to know and learn. Even if you are hiring someone for a digital marketing job like building a website, it’s important to know as much as you can about websites so that you can better communicate with that person or team. Being educated is the best way to avoid getting something that you don’t want or getting ripped off. After all, the more you know the more you grow.
Ways that GET Digital Support can help your business
GET Digital Support is a digital marketing support centre, training hub, and ad agency. Our mission is to assist and empower small and medium sized businesses to be Digital Marketing All-Stars. We want to help you use technology to compete on a global scale with either a little help from us or a lot.
Our team has been developing these resources, and training materials over the last 3 years in our local market and we want to make them available to you. If you own a business and want to GET more customers and make more sales, then we have tools and skills to help, no matter what stage or competency level you’re at. Here are just a few ways that we can help support your business:
- GET Digital Rating – This is a free performance score of your current digital marketing operation. It helps you to pinpoint areas to focus on and helps us to recommend relevant resources and guides. It’s the best way to get started accessing digital marketing support from our team.
- Resources – We offer a variety of How to guides, and templates that will help you take your digital marketing to the next level. Best of all, they are completely free to access.
- Education – We also offer free educational webinars on a variety of topics and if you’re looking to advance even further we have courses coming soon.
- Digital Audit – This is a more in depth and personalised report that our team will put together based on your current digital presence. We analyse your branding, website, SEO, and Social Media platforms to provide valuable feedback on what you’re doing well and what could use improvement. For $99 you get a detailed audit report and a follow up call with one of our GET Guides to review and answer any questions you might have.
- Agency Support – For those who are looking for a professional digital marketing agency to run targeted ads for their business, we offer just that. Our Agency Team will work with you to create advertising campaigns on a variety of platforms along with frequent updates on campaign performance and monthly reporting. Learn more about Agency Plans and Pricing here.
If you couldn’t tell, we are passionate about helping businesses to navigate the maze of digital marketing. So if you’re feeling lost and in need of Digital Marketing Support then you came to the right place. If you want to GET more website traffic, more social media followers, more leads, and more sales, register for free with GET Digital Support and we will see you online.
